Oberturm Uhren & Schmuck

Oberturm Uhren & Schmuck is a jeweler and online shop with two wedding-ring lounges, in Aarau and Brugg in the canton of Aargau. Its homepage calls it "Ihr Schweizer Online-Juwelier" (your Swiss online jeweler) and describes it as a specialist for wedding and engagement rings in many alloys, sold across Switzerland online and in its Trauringlounges. For couples, the practical appeal is that the site publishes prices for a large part of its wedding-ring range, offers free consultations in the lounges, and lets couples design rings in a 3D configurator before they visit.

Wedding-ring lounges in Aarau and Brugg

The FAQ says the Trauringlounges are centrally located in Aarau and Brugg, with a large selection, individual advice and a pleasant atmosphere. The footer gives the Aarau address as Vordere Vorstadt 1, 5000 Aarau. The site invites couples to compare alloys, designs and diamonds in the lounges or online and to book a free consultation appointment (Fachberatungstermin) through a button on the page. The engagement-ring section likewise offers a personal, free engagement-ring consultation in both shops, to find the ring size, the metal and the diamond that fit the couple's ideas and budget.

The ring makers and prices

The wedding-ring menu lists Fischer, Gerstner, Rauschmayer, Bayer, Viventy, Oberturm's own wedding rings, Collection Ruesch and Hardwear. The homepage says the shop carries over 1000 designs in different styles and alloys, and claims one of the largest selections and fair prices, with exclusive yet affordable rings.

Many listings show prices. Examples from the homepage:

• Fischer: the Caramelgold Dünenglanz pair (5 mm) at CHF 1,961; the Bergwelten Matterhorn pair (9 mm) from CHF 4,832; other Fischer models include Cube Promise, Beloved, Golden Bond in apricot gold with gold flakes, and the Bergwelten series with models named Montblanc, Zugspitze and Matterhorn. The descriptions are specific: Cube Promise has a striking angular form with a fine carbon line running through it, Beloved has a bark-textured surface in caramel gold crossed by a carbon stripe, and Golden Bond sets a continuous band of gold flakes into apricot gold.
• Gerstner: the Haselnussgold 31506 at CHF 2,061, and configured Mondlicht multicolor pairs listed from CHF 7,950, shown reduced to CHF 6,750.
• Rauschmayer: First Individuell Love pairs from CHF 1,738, alongside the Individuel Love 3D range.

Engagement rings with diamonds are advertised from CHF 500, "für jedes Budget und jeden Antrag" (for every budget and every proposal), whether a classic solitaire, a modern design or a timeless diamond ring, in white, yellow and rose gold and platinum. Gerstner engagement rings and memoire rings are among those listed. The page also says the company can supply GIA-certified brilliant-cut diamonds to individual specifications.

Metals and the 3D configurator

The FAQ lists the materials: yellow, white, rose, hazelnut, gray, caramel and apricot gold, carbon, stainless steel, silver, titanium and tantalum. The homepage presents a 3D wedding-ring configurator and a 3D engagement-ring configurator in which couples can design rings online from different materials, profiles, stones and engravings, in real time with a realistic preview. The FAQ confirms the configurator can be used online or in the shop. For a couple abroad, this is a useful way to arrive at a first consultation with a design already in mind.

Promises and guarantees

A banner lists the shop's promises for rings: guaranteed customer satisfaction, free refreshing, a lifetime guarantee on stone settings, professional customer service, "100% richtige Ringgrösse" (the right ring size, guaranteed) and a 10-year house guarantee. The terms add a two-year service guarantee on new gold and silver items covering care and refreshing, international manufacturer warranties of two years on new watches, and usually one to two years on new jewelry depending on the maker.

The homepage states that it sells no blood diamonds, only tested top quality, and the terms mention a wide choice of Green Gold certified gold items. These are the shop's own statements.

Ordering online, delivery and returns

The terms explain the online side:

• Stock items are shipped within 3 working days of payment; specially ordered wedding rings can take some days to make.
• Orders to Swiss addresses ship free from an order value of CHF 200.00, sent with Die Post.
• Payment options include prepayment, cash or card on collection, PayPal and purchase on invoice with installments; the header also advertises 0% installment payment.
• The right of return is 14 days, but wedding rings, sale items, special orders and engraved items are excluded.

The company is a limited liability company (GmbH) registered since 2013, and the homepage says more than 500 customers have rated it five stars on Google. The header shows a Trusted Shop badge.

Other services

Besides rings, both shops offer gold buying, watch sales and repairs, battery changes, strap changes, jewelry repairs, pearl stringing, valuations, engraving, a ring-size service, and ear and nose piercing. The shop is also the official Swiss representative for Erwin Sattler wall and table clocks, exclusive in Aargau, and sells watches from Frederique Constant, Tissot, Aerowatch, Darwil, Cornavin and Balmain.

What the site leaves open

• Opening hours and the Brugg address. The homepage gives the Aarau address but no hours and no street address for Brugg.
• Delivery abroad. The terms describe Swiss delivery only; nothing is said about sending rings to other countries.
• Production times for special orders. The terms say only that making wedding rings can take some days.
• Language of consultations. The site offers German, Italian, French and English language options, but does not say which languages the lounge staff speak.

Who it suits

Oberturm suits couples who want to compare many ring makers and alloys, see prices before they visit and try designs in a configurator first. The two Aargau lounges, the free consultation and the clear promises on sizing, refreshing and stone settings make it a practical choice for couples living in the region.

Couples from abroad should note that wedding rings cannot be returned once ordered and that delivery is described for Switzerland only, so the best plan is to design online, then book a consultation in Aarau or Brugg to confirm sizes before ordering.